Terms of Service
Terms and Conditions for Companion Service Takers
Last Updated on 10-03-2025
Effective Date: 06-03-2025
Introduction
Welcome to TIMETUNNEL. By accessing or using our website www.timetunnel.com and our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these Terms, please do not use our Website or services.
Use of the Website and Services
- •You must be at least 18 years old to use this Website and our services or have parental consent.
- •You agree to use the Website and services only for lawful purposes and in accordance with these Terms.
- •Unauthorized use, including hacking, data mining, or any activity that disrupts the Website's functionality, is strictly prohibited.
Service Terms
- •We provide Companion care service for elders, Baby care service, Electronics device repair, Cleaning services, Beauty and personal care, Pest control service etc.
- •You acknowledge that services are provided on an 'as-is' and 'as-available' basis.
- •We reserve the right to refuse service to anyone for any reason at any time.
Definitions
Service Provider:
The individual or organization offering companionship services.
Service Taker:
The individual who seeks companionship services.
Scope of Services
Companionship services may include social interaction, assistance with activities, and providing emotional support.
Specific services will be outlined and agreed upon prior to engagement.
Booking and Cancellations
- •All appointments must be booked in advance.
- •Cancellations must be made at least 2 hours prior to the scheduled appointment. Failure to do so may result in a cancellation fee.
Payment Terms
Payment for services must be made according to the agreed-upon rates.
- •Fees and Payments: All fees for services are clearly listed on the Website or provided in a written agreement.
- •Payments can be made via Bkash, Accounts transfer or cash.
- •Payments must be made in full before services are rendered unless otherwise agreed upon.
- •We reserve the right to modify pricing at any time. However, price changes will not affect services already purchased.
Companion Conduct
- •Companions must maintain professionalism and respect during all interactions.
- •Inappropriate behavior by the service taker or companion will not be tolerated and may result in the termination of services.
Confidentiality
- •Both parties agree to respect each other's confidentiality.
- •No personal information should be shared with third parties without consent.
Liability and Limitations
Disclaimer of Warranties: The Website and services are provided 'as is' and 'as available,' without any warranties, express or implied.
- •The service provider is not liable for any damages or injuries resulting from the companionship services, except in cases of gross negligence.
- •The service taker assumes full responsibility for their actions during the service.
- •We do not guarantee that the Website or services will be error-free, uninterrupted, or free of viruses or other harmful components.
- •Limitation of Liability: We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or services.
- •Your sole remedy for dissatisfaction with the Website or services is to stop using them.
Termination of Service
- •We may suspend or terminate your access to our services at any time if you violate these Terms of Service or engage in prohibited activities.
- •Either party may terminate the service at any time with or without cause.
- •In the case of termination, all outstanding payments will be settled promptly.
User Responsibilities
- •By submitting content to the Website (e.g., reviews, testimonials), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and distribute your content.
- •You are solely responsible for any content you submit and must ensure it does not violate any third-party rights or laws.
- •Indemnification: You agree to indemnify and hold us harmless from any claims, damages, or expenses resulting from your violation of these Terms or misuse of the Website or services.
Cancellations and Refunds
- •Cancellations and refund policies are outlined in our Cancellation Policy section.
- •Refunds may be granted at our discretion, depending on the nature of the service and the circumstances of the request and it may take 10-15 working days.
Dispute Resolution
- •In case of disputes, both parties agree to attempt resolution through direct communication.
- •If necessary, disputes may be referred to mediation or arbitration as agreed upon by both parties.
Intellectual Property
- •All content on the Website, including text, images, graphics, logos, and software, is owned by or licensed to us and is protected by intellectual property laws.
- •You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
Third-Party Links
Our Website may contain links to third-party websites. We do not endorse or assume responsibility for any content, products, or services provided by these third parties.
Changes to Terms
- •We may update these Terms of Service from time to time. Any changes will be posted on this page, and the revised terms will become effective as soon as they are published.
- •The service provider reserves the right to amend these Terms and Conditions at any time. Changes will be communicated to the service taker prior to their next scheduled service.
- •We reserve the right to modify these Terms at any time. We will notify users of significant changes through the Website.
- •Continued use of the Website or services after changes take effect constitutes acceptance of the new Terms.
Governing Law
- •These Terms are governed by and construed in accordance with the laws of Bangladesh Government.
- •Any disputes shall be resolved in the courts of Bangladesh.
Contact Us
If you have any questions about these Terms of Service, please contact us at:
If you have any questions about these Terms of Service, please contact us at:
info@timetunnelbd.comImportant Notice
By using our services, you acknowledge and agree to all terms outlined above. We recommend keeping a copy of these terms for your records.
Stay Informed
For any queries or concerns regarding our terms, don't hesitate to reach out. We are happy to assist you.
Contact Us