Privacy Policy

How we protect and use your information

Last Updated on 06-03-2025

Introduction

At Time Tunnel, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.timetunnelbd.com, or use our online services. By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

1

Information We Collect

We collect information to provide and improve our Services. The types of information we collect include:

Personal Information

  • Account Information: When you create an account, we collect information such as your name, email address, phone number, billing information, and other details necessary for providing our Services.
  • Profile Information: You may provide additional information to customize your experience, such as preferences, interests, and other personal details.

Usage Data

  • Device Information: IP address, browser type, device type, operating system, and other technical data.
  • Activity Data: Information on how you interact with our website, including pages visited, actions taken, and time spent on the site.

Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage trends, and provide personalized content and advertisements. You can manage your cookie preferences in your browser settings.
2

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: We use your information to deliver our Services, process transactions, and enhance your user experience.
  • Customer Support: To respond to your inquiries, support requests, and provide customer service.
  • Personalization: To tailor content, services, and advertisements to your preferences.
  • Communication: To send you important updates, newsletters, promotional materials, and other communications related to our Services.
  • Analytics: To analyze usage patterns and improve the functionality of our website and Services.
3

How We Share Your Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share your information with third-party vendors, contractors, and service providers who assist us in operating our website and providing our Services (e.g., payment processors, hosting providers, email delivery services). These third parties are obligated to protect your information.
  • Legal Compliance: We may disclose your information if required by law, in response to a legal request (e.g., a court order or government investigation), or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred as part of that transaction.
4

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5

Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may update or correct inaccuracies in your personal information.
  • Deletion: You may request the deletion of your personal information, subject to applicable laws and our data retention policies.
  • Opt-Out of Marketing Communications: You may opt out of receiving marketing emails by clicking the unsubscribe link in our communications or contacting us directly.
  • Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@timetunnelbd.com.

6

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

8

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9

International Transfers

If you are located outside of Bangladesh, please be aware that your information may be transferred to, stored, and processed in Bangladesh, where our servers are located. By using our Services, you consent to the transfer of your information to countries outside of your jurisdiction.

10

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

11

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

info@timetunnelbd.com

Important Note

We recommend reviewing this Privacy Policy periodically. Your continued use of our Services after any changes constitutes acceptance of those changes.

Stay Informed

For any queries or concerns regarding our terms, don't hesitate to reach out. We are happy to assist you.

Contact Us